Insurance (International Patient)

Insurance

Guide to Visiting CFCH for International Patients (Outside of Singapore)

When you choose CFCH for your treatment, you can rest assured that our medical care team will prioritise your needs during your treatment journey. Many of our patients come to us seeking a second opinion and assistance in treating both invasive and advanced stages of cancer.

We understand that it can be a daunting experience to be in a foreign country seeking treatment. However, we want you to know that our team will do what they can to ensure that their international patients have a seamless journey with CFCH.

Should you have any other queries regarding your insurance or claims, get in touch with us and rest assured that we will do all that we can to make your journey with us as smooth as possible.

Here are some documents you’ll need when coming for your appointment at CFCH
  • NRIC/EP/Passport
  • Corporate insurance member card/e-card (if applicable)
  • Referral letter (if available)
  • Relevant medical reports/results (if available)

Make your appointment with us!
  • For patients from certain countries, a valid visa may be required to grant entry into Singapore.
  • For more information, please visit https://www.ica.gov.sg/visitor/visitor_entryvisa.
  • Immigration & Checkpoint Authority (ICA) website to check on the requirements.
  • Should you be required to remain in Singapore beyond the period allowed with your short-term visit pass, speak to our staff and we will assist you in extending your stay. 
  • Do note that you will need to present the following documents to extend your stay in Singapore:
    • Passport
    • Doctor’s letter
    • Application form for a visit pass (Form)

Application for extension of stay on medical grounds (Form)

Insurance plans may be necessary in meeting the cost of oncology treatments and procedures.

With a Letter of Guarantee (LoG), direct billing arrangements can be made with your insurer for your convenience.

CFCH works with many other private insurers, please do not hesitate to contact us directly so that we can help make the necessary arrangements for you.

Upon your arrival at our CFCH, feel free to approach our staff for recommended accommodations near our clinics.

Centre for Clinical Haematology

Patient Feedback

Hear from our patients who have found hope and healing through our compassionate care and support on their recovery journeys.

From the bottom of our hearts, we would like to express our deepest appreciation to Dr. Ng Chin Hin for his professionalism, genuine caring and empathy during every medical consultation with my father. He always strive to make every session less tense and more comforting. His kindness and values are rare to find, especially in the private healthcare sector, and we believe he will be blessed in many ways. We are truly grateful and highly recommend him.

Jess Loo 22nd Nov, 2025

Had my consultation with Dr. Joanne Lee. Such a professional Doctor and very skilled with her profession. Importantly, she was very nice and having a big heart with her patients. Thank you so much Dr. Joanne for taking care of me, also during my pregnancy journey together with my husband. Also, clinic staffs were so kind and very nice and approachable. Stay blessed!

Alyssa 8th Jul, 2025

Staff/nurses here first and foremost are very friendly. They engage patients in a welcoming manner, sending positive energy and vibes which are so important to the patients’ road to recovery.
Special shout outs to Janet, Nurul, Magdalene, Jammus, Ros, and Shirley.

Ong Khian Heng 8th Apr, 2025

I am truly grateful for the patient and friendly staff. Their kindness and professionalism made my experience so much better, and I appreciate the exceptional service they provide. Thank you for making a positive impact!

WSX 13th Mar, 2025

I’ve got referred to dr Lim from another MD. dr Lim addressed my headaches issues, it turned out I have blood issues where my iron would always shoot high. Since then, I’ve been under care of the clinic. Staff and nurses are in good hospitality, very excellent care, and they make me feel comfortable whenever venesection is done to me

Oz 5th Sep, 2024

The nurses, staff and doctors are very warm and caring. They reassure me and explain what’s going on at every step of the way so I know what to expect. Service is excellent and I know I am in good hands with them!

Gen 4th July, 2024

Good and friendly staff.

Liz 2nd July, 2024

Staff is very friendly and helpful. They treat every patient with care and kindness.
They are well trained with great technique, almost don't feel the needle pinching.

Angel 15th June, 2024

Thank you so much for Dr Ng and the team. The services is friendly, professional, compassionate and understanding. The environment is calm and comfortable. We really appreciate the services we get in this challenging time for the patient.

Lee 31st May, 2024

Thank you so much Dr. Ng for taking care of my daughter Lahama. Your kindness, sincere caring & concern make everything better & are of great encouragement. Also thanks to Mrs Shikin (Clinic Assistant) for her excellent & prompt service. She is very helpful.

Dr. Pushpal 27th March, 2024

Nurses are very friendly and always take care of the patients well. Good job.

Ahmad 28th February, 2024

Excellent, caring, kind and effective service!

Philipp 29th February, 2024

Dr. Lim is one doctor that you will be very comfortable talking to. He is very precise and direct to the point. He is very good in explaining to me my blood disorder making sure that I understand what he is saying.
He is one great doctor and I'm very glad to have known him. Will continue to see him once a year as I reside in the Philippines😊

Welvie L. Cadigoy 4th July, 2023

Appreciate the help and advice given. Dr Lim is thorough, precise and effective in explaining and addressing my concerns. The nurses and staff are warm and friendly. I would highly recommend Dr Lim and his staff.

J Tan 24th March, 2023

Fantastic team who go that extra mile in terms of making sure I am comfortable and well taken care of.
Dr. Lim is fantastic as are the friendly and extremely efficient staff on the front desk.
Highly recommended!

Justin Robinson 22nd March, 2023

Excellent service from Dr Lim and his staff.

Robert Martin 2nd February, 2023

Xin chào Dr , Ng Chin Hin Cảm ơn bác sĩ và đội ngũ y tá trong suốt thời gian điều trị ung thư máu tại bệnh viện Gleneagles Hospital . Hello Dr, Ng Chin Hin Thank you to the doctors and nurses during the treatment of blood cancer at Gleneagles Hospital .

Hồng 28th November, 2022

They take alot of extra care and concern in consultations and infusions to make you feel comfortable and trusting in what they do. Thank you!

Denise 21st March, 2022

Very professional and pleasant team, and very attentive to your needs

Eric 21st January, 2022

I can’t find words to express my gratitude for Dr.Lim and Dr.Ng and entire team of the clinic for their professionalism, constant support and care. I feel very blessed to be at your clinic care🙏🙏

Munkhgerel 20th January, 2022

Having professional treatments at CFCH since diagnosed . Doctors and nurses are very professional, compassionate & helpful towards patients . Very much appreciated and thanks to all at CFCH.

Or Poh Ling 14th December, 2021

A very big Thank You to Dr Lim Zi Yi and the team of staff for their constant care and support.

Soh Chin Mei 14th December, 2021

Semua suster di klinik Dr Lim bagus ,sangat membantu dan sangat Ramah
All the nurses at Dr Lim's clinic are great, very helpful and friendly

Hendro 13th December, 2021

Great experience. Mine was a simple review, but Dr Lim showed patience and attention regardless. Highly recommend.

Low 11th September, 2021

The nurses and doctors at this clinic are very detailed in describing all the treatment processes which assured me a lot.
They are friendly, jovial and most importantly very kind.

Nicky Loh 10th August, 2021

Staff is extremely kind and professional. Dr. Ng Chin Hin is wonderfully empathetic and knowledgeable in his field of expertise. I would highly recommend this clinic.

Gina Birnbaum 26th July, 2021